Most iGaming guides are vague. This one is not — every step here is specific, actionable, and based on how the platform actually works.
What You Need First
- A fully verified account — complete the KYC process before requesting any withdrawal.
- Sufficient cleared funds — withdrawals are only possible from your cash balance after meeting wagering requirements.
- Accepted payment method — ensure your chosen method is registered in your profile and supports withdrawals.
- Bonus terms met — if you claimed a bonus, all wagering requirements must be fulfilled first.
- No pending withdrawals on other methods — only one pending withdrawal is allowed at a time.
- Stable internet connection — to avoid session timeouts during the withdrawal process.
Account Setup
- Navigate to the registration page and click “Sign Up”.
- Enter your email, create a strong password, and select your currency.
- Check your inbox and verify your email address using the link sent.
- Complete the Know Your Customer (KYC) process by uploading a valid ID, proof of address, and payment method verification.
- Log in and add your preferred payment method from the cashier section.
- Set up two-factor authentication for added security — this is strongly recommended.
Wagering Calculation
Understanding wagering requirements is essential to know when you can withdraw. Suppose you deposit €100 and receive a 100% bonus up to €100. Your total bonus is €100, so your total playable balance is €200. If the wagering requirement is 35x the bonus, you must wager 35 × €100 = €3,500 before any withdrawal. This does not include the original deposit. You can calculate it as: (Bonus Amount) × (Wagering Multiplier) = Total Wagering Required. For example: €100 × 35 = €3,500. Each bet contributes to this total based on game weightings — slots often contribute 100%, table games may contribute less. Keep track of your progress in the “Bonus” section.
Safety & Licensing
The platform operates under a Curacao eGaming license, which ensures basic player protection but note that winnings may be subject to local income tax in your country. The site uses SSL encryption to protect data transfers, and the mobile-optimized website requires no app download — simply launch from your browser. Always set deposit limits and take timeouts if needed.
Payment Methods
| Method | Min Withdrawal | Max Withdrawal | Processing Time |
|---|---|---|---|
| Visa/Mastercard | €20 | €5,000 | 3–5 business days |
| Skrill | €10 | €10,000 | Up to 24 hours |
| Neteller | €10 | €10,000 | Up to 24 hours |
| Bank Transfer | €50 | €10,000 | 5–7 business days |
| Cryptocurrency | €20 equivalent | €50,000 equivalent | Up to 2 hours (once approved) |
Head to the cashier, select “Withdraw”, choose your method, enter the amount, and confirm. Your withdrawal will be processed after a quick internal review. For fastest payouts, use e-wallets or cryptocurrency. To register, simply visit Casushi withdrawal time and complete the sign-up steps.
Support Guide
- Scenario 1: Withdrawal pending for over 48 hours — Check your email for any KYC requests. If none, contact live chat with your account ID.
- Scenario 2: Forgotten password — Click “Forgot Password” on the login page. A reset link will be sent to your registered email. If you don’t receive it, check your spam folder or contact support.
- Scenario 3: Bonus not credited — Verify you entered the correct bonus code. If the code was valid, clear your cache and log in again. If still missing, open a ticket with your deposit reference.
- Scenario 4: Account locked after multiple login attempts — Wait 30 minutes and try again with the correct credentials. If still locked, use the “Unlock Account” option in the email notification you received.
- Scenario 5: Withdrawal rejected due to wagering requirements — Check your bonus progress. You can easily see the remaining amount to wager in the bonus section. Continue playing eligible games until you reach the required turnover.
- Scenario 6: Payment method not showing in list — Ensure the method is registered in your profile (deposit using it first). If it still doesn’t appear, contact support to verify country restrictions.
Common Questions
How long does a withdrawal typically take?
Processing time varies by method: e-wallets within 24 hours, cards 3–5 days, bank transfers up to 7 days. Cryptocurrency is usually fastest, often processed within 2 hours after approval.
What documents are needed for KYC?
You need a government-issued ID (passport or driver’s license), a proof of address (utility bill or bank statement dated within 3 months), and a photo of the payment method used (last 4 digits visible).
Can I cancel a pending withdrawal?
Yes, if the withdrawal is still in “pending” status. Go to the cashier, find the pending withdrawal, and click “Cancel”. The funds will return to your account balance immediately.
Is there a maximum withdrawal limit per month?
Some payment methods have daily, weekly, or monthly caps. For example, Visa withdrawals are capped at €5,000 per transaction, while bank transfers may have higher limits. Check the terms and conditions for your specific method.
Do I need to pay taxes on my winnings?
Since the platform holds a Curacao license, you are responsible for reporting and paying any applicable taxes in your country of residence. We recommend consulting a tax professional.
What happens if I deposit by one method but want to withdraw to another?
Typically, the casino requires withdrawals to go back to the same method used for the deposit, up to the deposited amount. Any excess may be sent via an alternative method. Check the cashier rules for specifics.
Can I withdraw without completing the wagering requirements of a bonus?
No, any attempt to withdraw while a bonus is active will forfeit the bonus and any associated winnings. Always complete the wagering first.
Insider Advice
The VIP program rewards loyal players with tiered benefits. Points are earned at a rate of 1 point per €10 wagered on slots (lower for table games). Tiers include Bronze, Silver, Gold, Platinum, and Diamond. Benefits increase with each tier: faster withdrawal processing, higher withdrawal limits, personalized bonuses, and a dedicated account manager. To climb tiers, maintain consistent activity and wager larger amounts. Some tiers offer weekly cashback and birthday bonuses. Aim to reach at least Silver for noticeable improvements in service speed.
Important: Always read the full bonus terms before claiming an offer, especially wagering contributions and game restrictions. This ensures you avoid unpleasant surprises when requesting a withdrawal.