FAQs

Within 48 hours, a firm delivery date. Orders are always shipped out as quickly as possible, but non-stock items may take up to 5 days to get to you. If you need an anticipated delivery date, please get in touch with us before placing your order.

All RESEARCH CHEMICAL STORE suppliers are thoroughly vetted to ensure that you receive quality products and your order is delivered within a few days. 

Yes, we are happy to deliver to your consumers directly. The delivery notice for the items won’t include any information on the invoice when it comes. Even the product labels can bear your logo and branding. Get in touch with us for further details.

Products marked as POA are either sold infrequently or have fluctuating raw material costs. We ask that you contact us in this instance so we can deliver your product with the longest possible shelf life at our best price.

Yes, we can offer custom made products and packaging to your exact specification

As many of the chemicals we supply are hazardous, we are legally obligated to use ADR licensed couriers who are specialists in carrying such goods. Because these couriers are specialists they do cost more than most regular delivery services but you can rest assured that your order will reach you safely and legally.

An ADR courier is specially trained and licensed to carry chemicals that are classed as hazardous for transport

You can check your order status online or by sending a mail to our customer service line.

Please email the customer service and have your order information handy.